Practice Management, HR and Accounting

Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
Market Like a Shark
Dr. Nick Riccio writes about how everyone in your practice is a marketer. Learn how to tackle your real competition—client indifference—by understanding what prospects want, speaking their language...
by Dr. Nick Riccio
January/February 2025
Creating a Remarkable Dental Practice: Advertising and Tracking
Once you’re ready to start spending on advertising, this course goes into detail on the most effective ways to do it. That involves understanding your practice demographics as well as the various...
Fred Joyal
CE Credits: 1.5
Passion in Practice
Diana Weaver highlights three key skills every treatment coordinator needs for sales success: empathy, drive and relatability. Practice owners can identify the right fit by prioritizing these traits...
by Diana Weaver
January/February 2025
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Office Visit: Dr. Brian Asbury
This year’s Townie Choice Award cover profile winner transformed his San Diego practice with a hands-on renovation and a focus on simplicity. In this exclusive Q&A, he shares his expertise in airway...
January/February 2025
5 Signs of a Bad Leader
Practice management consultant Jen Gessler explains how it takes a huge daily commitment to work on your leadership skills to improve your life and your team’s life.
by Jen Gessler
September 2024
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
The Human Touch
Dr. Susan Blair, a dual-credentialed orthodontist and pediatric dentist, shares her insights from working in both specialties about how orthodontists can improve relationships with pediatric dentists...
by Dr. Susan Blair
September 2024
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Poll: HR and Staffing
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2024
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
A Voice in the Arena: You Can Always Find an Irish Pub
Editorial Director Dr. Chad Foster shares the story of one orthodontist who took great pains to tell potential buyers all the reasons his practice might not be the best fit—and why.
by Dr. Chad Foster
June 2024
Setting Your Sites
Practice management consultant Angie Menendez shares suggestions that can help your practice website convert web visitors into potential patients.
by Angie Menendez
June 2024
A Voice in the Arena: David vs. Goliath
Orthotown’s editorial director, Dr. Chad Foster, says doctor-owned private orthodontic practices should devote their energy to informing consumers about the biggest difference between their services...
by Dr. Chad Foster
April 2024
Seek Out the Sequencers
Could our insistence on making employees multitask be part of what led to the massive burnout problem in the workplace? Paul Edwards of CEDR HR Solutions takes a look at how today’s best-suited job...
by Paul Edwards
April 2024
Office Visit: Dr. Christos Papadopoulos
This New Brunswick Townie’s startup success has become a foundation for helping other doctors enter the profession on the right foot. In our exclusive Q&A, he discusses the must-haves for a startup...
by Kyle Patton
April 2024
Product Profile: OrthoVOIP
Transforming orthodontic communication
March 2024
Tips Before Starting Residency
A young Townie starts a valuable discussion on future planning and expectations
March 2024
Who’s Out First?
Docs discuss who goes home first at their practices—the owner or the employees
March 2024
Office Visit: Dr. Chris Teeters
This Phoenix-area Townie tends to bring people together, whether it’s in his practice (a dual orthodontic and pediatric dentistry office he co-owns with his wife) or in professional online...
by Kyle Patton
March 2024
Put Them on the Right Path
Diana Weaver, chief operating officer of Shimmin Consulting, explains how practice owners should update their hiring and onboarding protocols to help find and keep great employees in a competitive...
by Diana Weaver
March 2024
Satellite Offices: Insight From the Inside
Dr. Kevin Baharvand discusses how to set and manage expectations for a satellite practice location—especially one shared with another doctor, such as a pediatric dentist and their team.
by Dr. Kevin Baharvand
January/February 2024
Office Visit: Dr. Josh Gilbert
The Chicago area is home to one of the profession’s most saturated and competitive markets, but don’t expect this Townie to break a sweat. Effective positioning, community engagement and wise...
by Kyle Patton
January/February 2024
A Voice in the Arena: ‘Do Not Go to That Office!’
Editorial director Dr. Chad Foster explains the importance of ensuring patients are treated at a practice that maintains consistency when it comes to the doctor treating them ... even if it’s not...
by Dr. Chad Foster
November 2023
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
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